Privacy Policy

Introduction

Eduminds Learning is committed to the protection and management of personal data to ensure efficient functioning for the benefit of our stakeholders, customers, and the community. It is imperative that individuals' privacy is safeguarded through lawful and appropriate means of handling personal data. Therefore, we have implemented this privacy policy (hereinafter referred to as "policy").

Aim

This policy aims to protect the personal data of the various stakeholders connected to Eduminds Learning. It is designed to provide individuals notice of the basic principles by which the company processes the personal data of individuals (“Personal Data”) who visit, use, deal with, and/or transact through our website and includes a guest user and browser (hereinafter 'you', 'user').

Purpose and Scope

The purpose of this policy is to describe how Eduminds Learning collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including but not limited to https://www.edumindslearning.com/ (hereinafter the “website”). This policy also provides information on how Eduminds Learning ensures data security, conducts data transfers, and processes requests from data subjects.

This policy applies to all systems, people, and processes that comprise Eduminds Learning's information systems, including board members, directors, employees, and other third parties who have access to Personal Data available within Eduminds Learning.

The company is also committed to ensuring that its employees conduct themselves in line with this, and other related, policies.

Eduminds Learning offers curated and specially designed higher education and industry-relevant certification programs online (hereinafter individually or collectively referred to as "Program"). This Privacy Policy applies to all our services unless specified otherwise.

Types of Personal Data Collected

The Personal Data that we collect about you depends on the context of your interactions with us, the products, services, and features that you use, your location, and the applicable laws.

Personal Data is stored in personnel files or within the electronic records of Eduminds Learning. The following types of Personal Data may be held by the company, as appropriate, on relevant individuals:

Personal Identification Data:

• First Name, Last Name
• Job Title & Company
• Signature
• Photograph

Identification Data:

• Social Security or Tax Identification Numbers
• Aadhar Number and PAN

Financial Data:

• Bank Account Information
• Salary Information
• Payment Gateway Account Details
• E-wallet Account Details

Personal Characteristics:

• Age
• Gender
• Date of Birth
• Marital Status
• Nationality

Contact Data:

• Postal Address
• Email Address
• Phone Number

Education and Recruitment Data:

• Educational Qualifications
• Working Goals
• Post-qualification Experience

Electronic Identification Data:

• Login Credentials (if you are a registered user)
• Visitor's IP Data
• Date and Time of Website Visit
• Pages Visited and Navigation on the Website
• Browser Being Used
• Country of Accessing Website
• Language of the Browser Being Used
• Words Searched For
• Pixel Tags

Inquiries:

• Personal Data Stated in the Form (e.g., Name, Address, Phone Number, Country)
• Subject of Inquiry
• Personal Details (Name on the Card, Billing Address)
• Payment Details (Card Numbers, Card Type)
• Recordings of Calls with Students and Users Showing Interest in our Program
• Information About Your Interactions with Customer Service and Maintenance Interactions with Us

User Generated Data:

• Projects and Assignments Submitted
• Peer Feedback and Grading
• Program Performance Data
• Response to Quizzes, Standalone Quizzes, Exams, and Surveys
• Webcam Recordings (during assessments related to online courses)
• Posts Made to Public Forums Through Our Platform
• Any Other Information Necessary to Ensure Conformity with Test/Assessment Rules, Area of Interests

Marketing Data:

• Your Preferences in Receiving Marketing Information from Us
• Your Communication Preferences

Behavioral Data:

• Data Inferred or Assumed Relating to Your Behavior and Interests Based on Your Online Activity on Our Site

We do not collect any payment information processed by third-party payment gateway providers.

Special Categories of Personal Data: Special Categories of Personal Data include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union memberships, information about your health, and genetic and biometric data.

We do not collect or process any special or sensitive Personal Data.

Sources of Data Collection

The data collected by Eduminds Learning is derived directly from the data provided by the user or by the use of our site.

Data Collected When You:

• Register for various seminars, webinars, or any other outreach initiatives made available by us or through our educational partner's offline activities.
• Request a quote for the various products and services offered by us.
• Provide feedback, complete customer surveys, or interact with our customer service online.
• View our services or visit our website pages on the internet.
• Browse our website.
• Appear for assignments, exams, or any other assessments related to online courses.
• Avail scholarships, refunds, and referrals.

Data Collected from Third Parties

We receive Personal Data such as access or login details, profile pictures, or any other text/image related to your Personal Data which may be available with such third parties.

We also receive information about your visits to this platform and to other websites using pixel tags.

Third parties from whom we receive your Personal Data include our service providers, other networks connected to our service, our advertising partners, our marketing and advertising affiliates, our educational partners, scholarship providers, analytics providers, recruiters, and other third-party sources.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Furthermore, we may allow third-party advertising companies (such as Facebook, Google, Twitter, Quora, and Bing) to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you as you browse the Internet. These cookies store information about the content you are browsing, together with an identifier linked to your device or IP address.

How Do We Use Cookies?

Eduminds Learning uses cookies in a range of ways to improve your experience on our website, including:

• To recognize our website users and to enhance user experience when interacting with our website.
• To help us analyze the use and performance of our website and services.
• To improve the delivery and value of various services and products offered by us.

What Types of Cookies Do We Use?

There are a few different types of cookies; however, our website uses

• Persistent Cookies: We use persistent cookies to improve your experience of using the sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use the sites.
• Session Cookies: Session cookies are temporary and deleted from your machine when your web browser closes. We use session cookies to help us track internet usage as described above.
• Analytical/Performance Cookies: Analytical cookies allow us to recognize and count the number of visitors and see how many visitors move around our website while they are using it. This helps us improve the way our website works, for example, by ensuring users find what they are looking for.
• Functionality Cookies: Functionality cookies recognize when you return to the website. This enables the company to create greater content for you and remember your likes and dislikes and other preferences.
• Targeting Cookies: Targeting cookies record the visit to our website, the pages navigated to, and the links clicked upon. This helps formulate information relevant to the user’s area of interests.

How to Manage Cookies?

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. Disabling some cookies on the website may have a negative impact and may result in the non-availability of some features.

If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the sites from placing further cookies on your device unless and until you adjust your internet browser setting as described above.

You can obtain up-to-date information about blocking and deleting cookies via these links:

• Google Chrome
• Mozilla Firefox
• Opera
• Internet Explorer
• Safari

These opt-out mechanisms rely on cookies to remember your choices. If you delete your cookies, use another computer or device, or change browsers, you will need to repeat this process. Additionally, opting out of interest-based ads will not opt you out of all ads, but rather only those ads that are personalized to your interests.

Data Analytics

We use analytics tools and search information providers to measure how visitors interact with content on our website. We also use Facebook Custom Audiences to ask Facebook to show you ads that are customized based on your interaction with our websites or our Facebook applications and to measure how you interact with those ads. Additional information on how these services use such technologies can be found on Google’s website, Adobe’s website, and Facebook’s website.

If you do not wish to have data relating to your visits to our websites collected through Google Analytics, you may opt out by installing the Google Analytics opt-out browser add-on. You may opt out of Facebook Custom Audiences by visiting Facebook’s opt-out page.

Aggregated Data

“Aggregated Data” means records that have been stripped of Personal Data and have been manipulated or combined to provide generalized, anonymous information. Your identity and personal information are not available in Aggregated Data. We combine your Personal Data on an anonymous basis with other information to generate Aggregated Data for internal and commercial use and for sharing with affiliates, subsidiaries, and business partners for planning and marketing purposes.

Data Protection Principles

Where third parties process data on behalf of Eduminds Learning, we endeavor to obtain assurances from such third parties that your Personal Data will be safeguarded consistently. We understand that we are accountable for the processing, management, regulation, storage, and retention of all Personal Data held in the form of manual records and on computers.

All Personal Data obtained and held by the company will:

• Be processed fairly, lawfully, and in a transparent manner.
• Be collected for specific, explicit, and legitimate purposes.
• Be adequate, relevant, and limited to what is necessary for the purposes of processing.
• Be kept accurate and up to date. Every reasonable effort will be made to ensure that inaccurate data is rectified or erased without delay.
• Not be kept for longer than is necessary for its given purpose.
• Be processed in a manner that ensures appropriate security of Personal Data, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage, by using appropriate technical or organizational measures.
• Comply with the relevant laws and procedures for international transferring of Personal Data applicable to us.

Legal Basis for Processing Personal Data

In certain jurisdictions, it is required that we establish a lawful basis to process your Personal Data. The lawful basis for processing your Personal Data may differ depending on the specific activity or purpose.

Eduminds Learning relies on the following lawful bases for processing your Personal Data, as permitted by applicable laws:

• Processing necessary for contract negotiations, execution, or performance: To fulfill obligations under contracts or agreements.
• Processing to comply with legal and regulatory obligations: To meet legal requirements.
• Processing based on legitimate business interests: This includes activities such as improving our products and services, maintaining communication, and securing our systems.
• Processing necessary to protect the vital interests of individuals: When required to protect someone's life.
• Processing for public interest: When processing is necessary for public or governmental purposes.
• Processing based on your consent: Where explicit consent is required, it will be obtained for the use of your Personal Data.

Consent

We may seek your consent to collect and use certain types of Personal Data when required by law. Once you provide consent, we may collect additional information to fulfill the same purposes. Express consent will be requested when we identify a new purpose for the use of your data.

In certain cases, consent may be implied if you are provided with a notice and a reasonable opportunity to opt-out of the use of your personal information for marketing purposes. If you do not opt-out, we may assume implied consent.

You have the right to withdraw consent at any time, and we will respect your choice unless your data is essential for fulfilling contractual obligations or legal requirements. If you withdraw your consent, certain services or features may no longer be available to you.

By using our website, acknowledging this privacy policy, or providing us with your Personal Data voluntarily, you consent to its collection, storage, and processing as outlined in this policy and our Terms of Service.

Purpose of Collecting Personal Data

We collect your Personal Data for various purposes, including:

• To fulfill the purpose for which you provided the information.
• To manage and process the Program, including tracking attendance, progress, and completion. Personal data may be used for exams, projects, and other assessments.
• To send you updates about Programs, events, and new services, either directly or through third parties.
• To provide services such as chat room interactions.
• To enhance the quality of our content and services.
• To comply with security policies, tax requirements, and legal obligations.
• To conduct surveys and assess satisfaction.
• To manage subscriptions with third-party services.
• To deal with legal or regulatory disputes, including potential claims.
• To ensure network and information security and prevent unauthorized access.
• To support business management, including accounting and auditing.
• To communicate with you and respond to inquiries.
• To enhance security and prevent fraud.

Advertising and Marketing

We aim to provide you with control over how we use your Personal Data for marketing purposes. You will receive marketing communications from us if you have requested information or explicitly consented to receiving such communications.

We may use your Personal Information to tailor offers and services based on what we believe may interest you. Additionally, we may partner with third-party advertising companies to display targeted ads based on your activity on our platform.

You can opt-out of receiving direct marketing communications at any time. Each communication will include an option to unsubscribe, and we will honor your preference.

Data Subject Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

• Access: Request access to your Personal Data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your Personal Data.
• Withdraw Consent: Withdraw consent for data processing when consent was the basis for processing.
• Object to Processing: Object to the processing of your Personal Data.
• Restriction: Request restrictions on the processing of your Personal Data.
• Portability: Request the transfer of your data to you or a third party.
• Opt-out of Automated Decision Making: Request to opt-out of automated decision-making processes.

Children’s Data

We take children’s data privacy seriously. Our websites and services are not intended for children, and we do not knowingly collect Personal Data from minors. The definition of "children" varies by jurisdiction. For example, under the GDPR, a child is someone under 16, while in other countries like the UK and Singapore, the age may be lower.

If we must collect Personal Data from children for specific purposes, we will seek explicit consent from the child’s parent or guardian. If we learn that we have collected Personal Data from a child without proper consent, we will take steps to delete it as required by applicable law.

Data Security

We take appropriate technical and organizational measures to secure your Personal Data, ensuring a high level of security in both manual and electronic formats. We implement policies and procedures designed to prevent unauthorized access, loss, or damage to your data.

To protect Personal Data, employees must:

• Securely store confidential information.
• Limit access to authorized personnel only.
• Regularly check the accuracy of the data.
• Use passwords cautiously and avoid sharing them.
• Avoid storing Personal Data on unsecured devices.

We also ensure that our service providers implement similar security measures. While we strive to protect your Personal Data, we cannot guarantee 100% security, and we are not liable for misuse or loss by third-party service providers.

Records Management

We follow strict records management practices to ensure Personal Data is only retained for as long as necessary. This includes ensuring data quality and supporting data minimization principles, ensuring that records are disposed of when no longer needed.

Conflicts of Law

This Privacy Policy complies with the laws and regulations of the jurisdictions in which we operate. If any conflict arises between this policy and applicable laws, the latter shall prevail.

Retention of Personal Data

We retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention period depends on the nature of the data and the applicable legal requirements. If the purpose of data collection has been fulfilled, we may dispose of the data earlier.

External Links on Our Website

For your convenience, we may provide links to third-party websites (“Third-Party Sites”) that we believe could be of interest to you. However, we do not share your Personal Data with these Third-Party Sites unless there is a legal basis for doing so. Please note that we do not endorse or assume responsibility for the privacy practices of these Third-Party Sites. We encourage you to review the privacy policy of any external website you visit to understand how they collect and use your Personal Data.

Eduminds Learning uses YouTube API Services to embed and display YouTube videos on our platform. When a video is played, the interaction occurs directly between the user and YouTube, not with Eduminds Learning. Users should be aware of YouTube's privacy practices as outlined in their Privacy Policy, available at Google Privacy Policy. Eduminds Learning does not track or store any data related to videos watched via the YouTube API.

We are not responsible for the content or practices of any third-party services linked through Third-Party Sites.

We strongly advise reviewing the terms of use and privacy policies of any third-party services or Third-Party Sites you access.

Eduminds Learning does not sell your Personal Data as defined under the CCPA. In the case of any advertising or data analytics activities disclosed in the Advertising and Marketing & Data Analytics section, we will comply with applicable laws.

We collaborate with various partners to manage operations and run our platforms. For more information on the entities we share your Personal Data with, please refer to the "Disclosure of Your Personal Data" section.

We will not discriminate against you for exercising your CCPA rights. Should we offer any CCPA-permitted financial incentives, they will be reasonably related to the value of your Personal Data and will be outlined with clear terms.

Use of This Website and Our Terms of Service

This website is owned by Eduminds Learning. The use of our website and the services provided through the platform are governed by our Terms of Use and this Privacy Policy. By using this website and its services, you agree to the Terms of Use, which incorporate this Privacy Policy by reference.

Updates to This Policy

We may update our Privacy Policy periodically. Whenever we make revisions, we will notify Eduminds Learning customers, business partners, and other affected parties by posting the updated Privacy Policy on this page or via email.

Data Controller/Company Details

The “Data Controller” refers to Eduminds Learning, which determines how your data is used and is responsible for its handling and storage.